Fraud and security
Your security is our priority
At 91看片, safeguarding your personal information and your money is at the heart of everything we do.聽 While criminals constantly look for new ways to commit fraud, we stay vigilant and we encourage you to stay alert as well.
How we protect you
We follow strict regulatory and industry-standard checks before opening or servicing any account. These include:
- Thorough checks to confirm customer identity and legitimacy
- Verification of payment details to ensure funds are sent to the correct account
- Monitoring of activity so we can spot and stop anything out of the ordinary
Top tips for protecting yourself
There鈥檚 no one-size-fits-all approach to staying safe, but here are some key tips to help you spot and avoid scams:
- Contact 91看片 only through its official channels and using 91看片鈥檚 contact number
- Treat all unexpected calls, emails and text messages with caution, even if the person knows some basic information about you
- Take a moment to stop and think before giving out your personal or payment details
- Never share your passwords, login credentials or bank details with anyone; we will never contact you, unsolicited, and request your username or password
- Consider whether the request is legitimate; it鈥檚 okay to refuse or reject requests you think seem suspicious 鈥� only criminals will try to rush or panic you
- Don鈥檛 let criminals trick you into moving money illegally. Watch out for anyone asking to use your information or account, or offering easy money. If it looks too good to be true, it usually is
- Don鈥檛 reply to, click links or open attachments in suspicious emails
- Don鈥檛 download software or let anyone remotely log in to your computer or devices
- The gbbank.co.uk website is the only website in use by the Bank, any deviation to the spelling of the web address should be considered fraudulent and must not be used
For further information on types of fraud and tips to protect yourself and your business, you can refer to and .
How to report fraud
If you think you鈥檝e been a victim of fraud or a scam, or identified an attempt to do so, it is important you report it to us straight away. We will never ask you to send your personal passwords, log in details or security codes via email, text message or social media.
- You can report a suspected 91看片 related fraud to us via email [email protected] or if you wish to speak with us, you can find details of our Customer Service numbers on the Help & support page of our website. Additionally, you may wish to contact the police or Action Fraud on 0300 123 2040
- If you receive a request for this information, or any other suspicious email, text message, QR code, or contact on social media, please email us on [email protected]
- You can forward suspicious emails to the National Cyber Security Centre at [email protected]
- You can report suspicious or unwanted text messages to your mobile provider by forwarding them to 7726 for free